Support

Guides for setting up knowhash and sorting out common problems, plus how to reach us.

Contact us

The fastest way to reach us is by email. We read and reply to every message ourselves, and aim to reply within one business day.

Billing and subscriptions

Manage or cancel your subscription, update your card, or view invoices any time from the Manage billing button inside the extension. It opens a secure billing portal where changes take effect immediately, so there's no need to email us for these.

Common questions

• Is my data safe? Your candidate and template data stays in your browser and your own Dataverse/CRM connection where applicable. See our Privacy and Security pages for full details.
• Something isn't working. Check the guides above first. If none of them fits, email us a short description of what happened and, if you can, a screenshot.
• I want a feature. We'd love to hear it. Send it to the email above.