- Do I need a card for Message?
- No — never, for anyone. It's free with nothing attached, not a trial of something else.
- Do I need the Chrome extension for knowhash Role?
- No. knowhash Role runs on the web, on any computer or phone. Start a role, and when your free drafts run out, a knowhash licence takes the counter away.
- What does "unlimited roles" mean?
- Start as many roles as you need and rebuild them as often as you like. There's a generous daily fair-use limit to keep the service fast for everyone; you're very unlikely to meet it.
- I bought a licence on the web. Can I use Recruit too?
- Yes, it's the same licence. Install Recruit, then email feedback@knowhash.com from your licence email and we'll link the two.
- Do I need a card to try Recruit?
- No. Install it and every Recruit feature is unlocked for your first month, straight away. A card only comes in if you decide to subscribe.
- What happens when my free month ends?
- Nothing is charged, because you haven't given us a card. The Recruit tools pause until you subscribe, while messaging and templates keep working, free. Your candidates stay in your browser, ready for when you do. If you subscribe during the month, billing starts when the free month ends.
- Can I start with Recruit, without ever using Message?
- Yes. They're separate installs — start wherever fits what you need right now.
- What happens to my data if I cancel Recruit?
- Nothing. Your candidates, documents, and settings live in your own browser, not on a server — cancelling a subscription never touches them.